As Chisato said, I also expected that he is powerful. But he was calm and broad-minded, thoughtful... After the lecture, I was just curious and asked him when he gets angry. He answered, "About three times a year. I don't get angry. But I sometimes have to pretend to be angry if the staffs didn't try to understand customers' needs.
He also gave some good tips for leaders: Pick the best people and put them to the right position. He had a lot in common with Shackleton, because putting the best people in the right position requires the leader to pay close attention to the workers.
Let me write some tips I received in order not to forget the lecture.
- do your best at current job
- don't take the easy job(in the difficult job, you can learn more and more)
- try to do what is right for the customers
- 3 is the magic number!
- be capable of making decisions
- don't forget that employees are always watching their leader
- set the goal, how to achieve
- don't get angry with people who delivered
- decide what is important and not
- be yourself!
I hope to meet him again!
Hi Sayaka,
返信削除Thanks for these two fine posts. I appreciate the great summary of points you learned from Mr. Kitashiro, and I wish you luck with your risk taking in order to be more creative (and that TED talk by Sir Ken Robinson is one of my favorites).